Refund Policy

We appreciate your decision to enroll in Meritshot courses. Our goal is to provide an enriching experience as you explore, evaluate, and register for our courses, whether self-paced or instructor-led. Like any online transaction, our Refund Policy is subject to certain terms and conditions. By purchasing a course from Meritshot, you acknowledge that you agree to our Privacy Policy, Terms of Use, and Refund Policy.

Refund Requests:

Refund requests are accepted within 7 days of purchase, provided that no services have been accessed, including the Learning Management System (LMS), masterclass sessions, or soft skill classes.

Cancellation & Refunds: Online Training

Self-Paced Learning:

You can request a refund within 7 days of purchase.

The money-back guarantee is void once the participant has accessed the course.
Requests for refunds after 7 days will not be processed.

Refunds on discounted or subsidized courses are not available; the only alternative is to change the course.

Instructor-Led Training:

  • You can request a refund within 7 days of purchase.
  • The money-back guarantee is void if the participant has logged into the course or attended online sessions/received recordings for more than 1 day.
  • Refunds after 7 days of purchase are not accepted.
  • Refunds on discounted or subsidized courses are not applicable; the only option is to change the course.
  • If the batch is rescheduled by the participant, no refunds will be given.
    Payments made through Shopse EMI or Edu Loan are non-refundable.
  • If payment is made in installments or a token amount was paid to reserve the seat, no refunds will be processed.
  • If eligible, the candidate will receive the full training fee, minus taxes and LMS costs.
    Cancellation & Refunds: Classroom Training

Meritshot reserves the right to postpone, cancel, or change the location of an event due to insufficient enrollment, instructor illness, or force majeure events (e.g., floods, earthquakes, political instability).

If Meritshot cancels an event, a 100% refund will be processed if the refund request is made within 10 days of purchase. Please note, any travel, logistics, or personal expenses incurred are non-refundable.

If the event is canceled or postponed and the participant is beyond 10 days from course purchase, they will be rescheduled to an upcoming classroom batch without any additional charges. Alternatively, they will be rescheduled to a live virtual class if preferred.

If a participant cancels the course at least 10 business days prior to the event, 10% of the paid fee will be deducted, and the remaining amount will be refunded.
No refund will be given if the cancellation occurs within 10 business days of the event.

No refunds or credits are provided for participants who fail to attend both days of the course.

Refunds for discounted or subsidized course fees are not available; the only option is to change the course.

If the participant reschedules the batch, no refunds will be given.
Refund Request Process:

To request a refund, please send an email to Support@meritshot.com. Include proof of payment, course details, and the reason for your refund request.

Meritshot reserves the right to reschedule/postpone classes in any unavoidable circumstances. In an event where Meritshot itself cancels a learners admission, then his/her admission fee will be refunded (after deduction of taxes and LMS Cost).

Duplicate Payment Refund:

If a duplicate payment is made, refunds will be processed using the same payment method within 10 working days after the customer’s notification.

Meritshot reserves the right to modify the terms and conditions of this policy at any time, without prior notice.

Note: All refunds will be processed within 10 working days after the refund request is approved by Meritshot.

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